I added a new domain to my Bluehost hosting account yesterday. Waited for DNS to propagate, but now I can only access it via mobile data - if works fine from my phone and via computers connected to other ISP's, but just not through Talktalk.
I've spent two hours on Bluehost's live support and they assure me everything is set up as it should be. I've tried unplugging my router for more than 30 mins but this didn't change anything.
I see another person had a similar problem on this thread: https://community.talktalk.co.uk/t5/Fibre-Broadband/Problem-accessing-new-domain-via-Talktalk/td-p/2...
Please can anyone help?
Hi Seadragon, welcome to the community. Probably taking the Talktalk DNS servers a while to catch up with the rest of the world. If the problem is still with you this morning try changing the dns router settings to 188.8.131.52 for example.
Thanks for replying! Yep, still the same this morning and an hour on live chat with Talktalk was a waste of time.
So, how can I get this working? How do I change the router DNS?
Search for the answer to: router DNS above and one of the articles it will point you to is about changing DNS on TalkTalk routers. Or click here.
I've looked at that link and googled it too. I can log in to my router, but I'm not sure which settings I need to change or how exactly what I need to change them to? It's currently set to the standard Talktalk DNS servers (184.108.40.206 & 220.127.116.11).
Hi Seadragon. Try 18.104.22.168 and 22.214.171.124 these are the Google DNS servers
Thanks guys, all sorted! Changed the DNS servers and it's working fine now. Thanks for all your help!