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Problem with wi fi hub

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2 REPLIES 2
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ralph858
First Timer

We can log into the new wifi, but then a message pops up on my mobile phone  saying "Not signed in to wi fi network, Tap here to go to wi-fi settings", I tap on the message and nothing happens for a while then an error message pops up. I have taken the new wifi to a different house with talktalk and plugged it in there and it worked. Help please

ferguson
Community Star

Try posting in the Help section.

Community Team

Hi ralph858

 

Can you please add your home phone number to your Community Profile so I can locate your details.

 

If unsure of your number, simply dial 17070 from your land line phone and this will confirm the number for you.

 

Please reply when this has been updated.

 

Thanks

 

Karl.