Please can you update your Community profile to include your name, telephone number and alternative contact number, we can then look into this further (Please do not post this information on this thread)
Please bump this thread to confirm once your Community profile has been updated.
Thank you for updating your Community Profile 🙂
I've completed a line test which hasn't detected any faults but I can see that the sync speed is low.
Is your router currently connected at the test socket? Have you tested with a different router?
Hello Debbie we've only got the one router supplied by TAlktalk a fair while ago. And yes it is connected at the moment. It's been like this for over a year now. We was actually getting better speeds on your standard broadband than what we are getting on your Faster fibre