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Need help?

Really poor quality

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1 REPLY 1
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First Timer

So I upgraded my package to get faster broadband because my live classes kept cutting out or sometimes wouldn’t load at all. I was told when signing up I would get a new rooter which hasn’t happened (though maybe it’s not needed?) basically it’s just a really poor internet connection more often than not. I’d like to stay loyal to to talk talk though I’d also like to have good internet which hasn’t been the case weeks. It’s not even about the money I’d just like to have a quality connection with high speed.

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Community Team - TT Staff

Hi Tom,

 

I'm sorry to hear this.

 

Can you please update your community profile to include your:

  • Name
  • Telephone number
  • Alternative contact number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated. 

 

Thanks