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Reconnecting WiFi

First Timer

I need to pay my outstanding bill for my WiFi to be reconnected. When I try and pay it says that my account is being handled by an external company. If I pay will I be reconnected or do I have to wait to speak to someone


@Charlie28 so u have an outstanding bill i would pay it.


if u need help now then call or use live chat the team on here will be a few days to get this sorted 


but u say wifi so does ur broadband still work trying to work out what is going on from what u said???

Hope that help Regards Joe
If so then give me a Kudos ( Click the Thumb up Button)
Community Team - TT Staff

Hi Charlie28


Thanks for your post. 


If you would like us to look into this, please can you update your community profile to include your home telephone number, we will then be able to have a look at your  account.

To do this go into 'my settings' then 'personal information' then add your details.