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Remote desktop from Internet

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6 REPLIES 6
Popular Poster

Can you enable Remote Desktop from the internet on my account.  I have the Hub router and believe that scam protection needs to be disabled.

Community Star

Not only does that need to be disabled, but you will also need to set up the required port forwarding on the router & allow it through the PC's firewall. I'll get an OCE to disabled the scam protection & if you need help with the other things I have mentioned, let me know.

Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please mark it as the Best Answer.
OCE's and Community Stars - Who are they? 

Popular Poster

Hi Keith,

 

Thanks for your help.

 

The hub has upnp IGD enabled which forwards ports automatically I believe.

 

Do you know about this?

Community Star

Yes I do & I expect that you will find that method very unreliable.

Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please mark it as the Best Answer.
OCE's and Community Stars - Who are they? 

Popular Poster
Ok, thanks for the info.
Popular Poster

Hi OCE's

 

Can you disable the scam protection for me?

Community Team - TT Staff

Hi phildick

 

I'm just sending you a Private Message to confirm some details.

 

Thanks

 

Debbie