Not only does that need to be disabled, but you will also need to set up the required port forwarding on the router & allow it through the PC's firewall. I'll get an OCE to disabled the scam protection & if you need help with the other things I have mentioned, let me know.
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please mark it as the Best Answer.
OCE's and Community Stars - Who are they?