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Remote desktop from Internet

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6 REPLIES 6
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Popular Poster

Can you enable Remote Desktop from the internet on my account.  I have the Hub router and believe that scam protection needs to be disabled.

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Community Star

Not only does that need to be disabled, but you will also need to set up the required port forwarding on the router & allow it through the PC's firewall. I'll get an OCE to disabled the scam protection & if you need help with the other things I have mentioned, let me know.

Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please mark it as the Best Answer.
OCE's and Community Stars - Who are they? 

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Popular Poster

Hi Keith,

 

Thanks for your help.

 

The hub has upnp IGD enabled which forwards ports automatically I believe.

 

Do you know about this?

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Community Star

Yes I do & I expect that you will find that method very unreliable.

Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please mark it as the Best Answer.
OCE's and Community Stars - Who are they? 

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Popular Poster
Ok, thanks for the info.
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Popular Poster

Hi OCE's

 

Can you disable the scam protection for me?

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Community Team - TT Staff

Hi phildick

 

I'm just sending you a Private Message to confirm some details.

 

Thanks

 

Debbie