Stability seems ok and performance as expected for the current 'slower' sync speed of:
Downstream line rate (kbit/s): 54707....... I was getting around 61500
Upstream line rate (kbit/s): 16808............ I was getting around 19000
This is significantly slower not slightly slower, wouldn't you agree?
The only thing I can see the engineers have done is somehow lower both MAX Upstream and Downstream which has in turn lowered the SYNC Speed. So there action has had the opposite affect of what we were trying to achieve!
Also just to add, this was supposed to be an unattended visit by BT Openreach but i have not seen any engineers at either cabinet.
We can arrange an engineer visit to investigate further. Would you like us to do this? If you would then we'll just need to confirm some details with you
I think I will first move my router downstairs to improve the WIFI and see if this improved the sync speed because it will eliminate the extension into my cubbyhole. I am not holding my breath though because I have also tried the router plugged directly into the maintenance socket and sync speeds were the same.
Once I have moved my router I'll be back in touch.
Thanks for all your help
Just a quick update guys.
My router is now downstairs connected to maintenance socket with below speeds. I will leave it for a few days then get beck in touch.
I've tried new router and old router both connected to test socket and still it will not reach the minimum guaranteed 66.8 connection speed so I think its time for an engineers visit.
Thanks for the Private Message.
I have passed your availability over to our Network Team and I will post back on this thread to confirm the date and time of this visit.
Just to let you OpenWorld Engineer has just left and the speed is up to:
Upstream line rate (kbit/s): 20000
Downstream line rate (kbit/s): 70355
Maximum upstream rate (kbit/s): 20132
Maximum downstream rate (kbit/s): 88040
So at the moment we are over the Minimum Guaranteed speed of 66.8. So hopefully it stays above.
Thanks for everything we got there in the end. I will keep monitoring to ensure it stays above the minimum then report back probably for the last time.