Respond to customer complaints

[newtoni]

I raised a complaint over THREE weeks ago ... nobody has come back to me

Thank you. We've received your email and we will make every effort to reply within the next 24 hours'

Subject: Fibre Broadband Upgrade offer DENIAL

Question Reference #: 191027-000299

Date Created: 27/10/2019 04.17 PM

[OCE_Chris]

Hi newtoni,

Can you please update your community profile to include your:

• Name
• Telephone number
• Alternative contact number

We'll then look into this further. Please do not post this information on this thread Once you've updated your profile please post in your topic to confirm it's updated. 

Thanks

Chris