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Returning customer - engineer required?

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First Timer

I'm looking to open a new land line and fibre broadband contract. I still have a disconnected talktalk land-line linked to my old talktalk account at this address. Can they just switch it back on without an engineer visit? Thanks for your help. 

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Community Team - TT Staff

Hi Pjpotter, apologies for the late response, if the previous line is still connected and has not been disconnected from the premises, the engineer will not need to visit your premises, the engineer should be able to get you connected from outside.