Hi Community!
We've been 'live' since Wednesday when the technician visited (no contact) to flick the switch, yet despite following every guide, help article and beyond (from turning off/on to using the 'test' socket), we still have no internet.
With the current pandemic taking grips, I have not been able to get through to Customer Service and I seriously doubt somebody will be able to visit to complete any diagnostics.
So, as a last straw before I evoke my 'Great Connection Guarantee' rights and cancel (my connection is clearly not great) - can anyone in the community please help!?
Nathan @ Apartment 41
