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Router Constantly Blinking - 'No Internet Connection'

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Hi Community!

 

We've been 'live' since Wednesday when the technician visited (no contact) to flick the switch, yet despite following every guide, help article and beyond (from turning off/on to using the 'test' socket), we still have no internet.

 

With the current pandemic taking grips, I have not been able to get through to Customer Service and I seriously doubt somebody will be able to visit to complete any diagnostics.

 

So, as a last straw before I evoke my 'Great Connection Guarantee' rights and cancel (my connection is clearly not great) - can anyone in the community please help!?

 

Nathan @ Apartment 41