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Router Delivery

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4 REPLIES 4
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First Timer

Hi,

My go live date is Friday the 5th June and i haven't received my router yet. My account page says its to early to be sent, is it normal that router isn't sent out till the last minute?

 

Thanks in advance

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Community Star

Hi @lfcfan18 I'm afraid nothing is normal at the moment. your post has been flagged for assistance and you should hear back soon.

 

In the meantime please check your community profile and add your landline phone number which is used to identify your account. Click avatar top right corner then settings, then wizard. Please don't post personal details here for security reasons

I don't work here and all my opinions are my own.
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Conversation Starter

Mine came only a day or two before - so hopefully yours will turn up too.

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First Timer

Thanks both, my account now says router on way.

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Community Team - TT Staff

Hi lfcfan18

 

Apologies for the delay.

 

Thanks for keeping us updated.

 

Debbie