Router Firmware upgrade - talktalk too controlling

[amizup]

Why wont TALKTALK let me download and install latest firmware myself, instead I have to open my router to "remote management" to allow them to automatically do it at their leisure.  

And when I say at their leisure, I mean I have no idea when or even if they are going to apply the firmware upgrade.  I have a HG633, and its running Hardware Version H1.01 and Software Version V1.221t.

[OCE_Debbie]

Hi amizup

The firmware has to be updated by TalkTalk. This should automatically update once new firmware is available.

Can you please update your community profile to include your:

• Name
• Telephone number
• Alternative contact number

We'll then look into this further. Please do not post this information on this thread Once you've updated your profile please post in your topic to confirm it's updated. 

Thanks

Debbie