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Router ORANGE light

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1 REPLY 1
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First Timer

Since 12 last night we have had no internet acess and our router is showing an orange light. We tried turning off for 30mins and checking all cables were connected, however, nothing changed. Now our phone line is not working, we cannot recieve calls and there is no ring when we dial other numbers.

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Community Team - TT Staff

Hi john,

 

Sorry for the delayed reply, we're doing our best in these unprecedented circumstances due to the Corona virus to answer everyone as quickly as possible.

 

Can you please update your community profile to include your:

  • Name
  • Telephone number
  • Alternative contact number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated. 

 

Thanks