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Router Upgrade

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3 REPLIES 3
IronDaveyB
First Timer
‎20-05-2019 02:53 PM
‎20-05-2019 02:53 PM
Post 1 of 4

Router Upgrade

Hi Community

I just took the option to upgrade my speed for £2.50 a month and at the time the deal said I would get the new faster router, but checking with support they said I already had the fastest one, now today I get an email saying if I sign up for another two years then I will get the faster router.

 

Now I either have that or or don't anyone able to advise?

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OCE_Karl
Community Team - TT Staff
‎20-05-2019 03:32 PM
‎20-05-2019 03:32 PM
Post 2 of 4

Re: Router Upgrade

Hi

 

The Huawei and Dlink router are both super routers and compatible with Fibre.

 

Thanks

 

Karl. 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


WEAR A MASK      -      WASH YOUR HANDS      -      SOCIAL DISTANCE

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IronDaveyB
First Timer
‎20-05-2019 03:37 PM
‎20-05-2019 03:37 PM
Post 3 of 4

Re: Router Upgrade

Thanks Karl 

 

Just making sure I wasn't missing out.

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OCE_Karl
Community Team - TT Staff
‎20-05-2019 04:10 PM
‎20-05-2019 04:10 PM
Post 4 of 4

Re: Router Upgrade

No Problem 🙂

 

Karl 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


WEAR A MASK      -      WASH YOUR HANDS      -      SOCIAL DISTANCE

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