cancel
Showing results for 
would you rather see results for 
Did you mean: 
Need help?

Router Upgrade

Reply
2 REPLIES 2
Rickety
Team Player

Hi,

I received an email on 20th May telling me that I was entitled to a router upgrade and a fixed plan for a small monthly increase. I decided to accept the offer and clicked a link which then told me that I would receive an email outlining my new plan and my new router. I have received neither but TalkTalk have already included the price increase on my bill. Could someone please sort this.

Thanks.

Community Team

Hi @Rickety

 

Thanks for your post.  

 

The plan has been renewed on the 25th, the Wifi hub has been dispatched on the 29th and should be with you in a few days. 

 

Regards

Rickety
Team Player
Thanks Arne.