Replacement router came yesterday and plugged in.
Can you please run a check and see if it's a healthy connection.
And also turn off WiFi optimization, it was off on the other router and I'm not sure if its still off.
I had problems with my main pc dropping connection and you guys turned it off for me last time.
Is there a chance you can also send me the latest black Huawei WiFi hub so I can test and keep what's best for my line please?
Thanks for keeping us updated.
The line tests are all clear but I would advise keeping the router connected at the master/test socket for 48hrs, without rebooting whilst DLM is monitoring the connection.
The WiFi Optimisation has been switched off.
UPnP should now be off.
Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.
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