cancel
Showing results for 
Show  only  | would you rather see results for 
Did you mean: 
Need help?

SG4K10001400t

Reply
3 REPLIES 3
MartynTTHome
Team Player

New router arrived SG4K10001400t is the firmware. I'm getting WiFi dropouts on both 2.4 and 5ghz. Will a firmware update fix this. 

OCE_Debbie
Community Team - TT Staff

Hi MartynTTHome

 

Apologies for this.

 

I have updated your router firmware, please let us know how the connection compares following this.

 

Thanks

 

Debbie

MartynTTHome
Team Player

Gave it a good test and so far so good. Thank you.

OCE_Karl
Community Team - TT Staff

Excellent, Thanks for confirming.

 

Regards,

 

Karl. 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


WEAR A MASK      -      WASH YOUR HANDS      -      SOCIAL DISTANCE