Have had " Superfast" with " Speed Boost "connection for a couple of weeks Guaranteed speed 48mps NEVER
Started out at 38mbs and is now down to 20mbs barely faster than previous ADSL speed and not getting better not impressed or happy about paying extra for VDSL that is no good.
I'm sorry to hear this.
I can see that this fault has been raised to BT Openreach and is under investigation.
Please can you post back on this thread on Monday and we can check for further updates on this fault.
BT came last Friday were on the drive as I returned home, given no notice, they said I needed a new line to house, told me to contact TalkTalk to arrange. Arranged a visit for Saturday between 8 and 1, nobody turned up. TalkTalk contacted me Sunday night and said the problem was solved I sai no nobody came Saturday, they then arranged a new visit for this Thursday I waiting to see not hopeful. Speed now 25mbs nearly half the minimum promised. not impressed I stayed with TalkTalk when lots of people left and believe I should have joined them lots of promises but not backed up.