Thanks for the update. I've re-checked the connection stats again now and the connection still looks stable since 06/10. Just to confirm, is the telephone number in your community profile correct? Please do not post any personal information on the Community.
I've had a good look at the line from here and ran a few further tests.
I'm showing the AC balance on your line is very low.
This will need a line engineer arranging.
I'll drop you a PM with the info required.
Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.
WEAR A MASK - WASH YOUR HANDS - SOCIAL DISTANCE