I've not had the chance yet, I need to purchase one this week.
Broadband speeds have improved
31.9 Mbps average download speed
9.3 Mbps average upload speed
I just ran a test using TalkTalk's speed test, the results are below.
We've finished measuring your speed, and here are your results.
4.6 Mbps Your average download speed
6.7 Mbps Your average upload speed
Only 1 device connected, the one doing the test.
There's a conflict between the above and Service Centre reports below.
Your Estimated Speeds: 35 Mb - 40 Mb.
Your Actual Speed: 32 Mb.
One is wrong,
570 kB/s is the real world download speeds.
Router is reporting
here's the most recent issues.
No phone and intermittent internet, I reported this 29/9/19. Fibre was laid locally around July/ August 2019, that's when the Issues started, these were resolved by an engineer, who checked master socket (unplanned call, he was working outside). The fault was related to the new fibre connections. Resolved 8/10/19.
8/10/19 Reported issues, again.
No internet no dial tone, intermittent throughout.
12/11/19 we need to send an engineer round, a month after an engineer called in the unplanned visit, issues ever since, see above and the rest of this thread.
Yes, there is a dial tone that disappears then returns along with noise, just like that posted earlier. Outbound calls are able to be made. Speeds are below.
This is costing me £27 a month, it's been very unreliable and slow and numerous faults. I'm also paying over the odds as a long term customer.
Apologies for this. Is the router/phone still at the test socket?
Is the noise present with only the phone at the test socket, with the router removed? I can then pass this over to Openreach.
As mentioned in a previous post, a brand new corded phone was connected directly to the master socket. Nothing else was connected, direct to the socket.
The results remain the same, dial tone disappears after 10 seconds, then there is nothing for 10 seconds, then this is followed by a noisy dial tone.
The noise is the same as that posted earlier.