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Sigh, where is my voucher please?

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5 REPLIES 5
EmmaW1265
First Timer

Signed up to broadband on 10/10/2018 and should have got a £50 Voucher but not received anything yet, I've emailed to the address set out in the terms and conditions but no reply whatsoever. Genuinley gobsmacked by the sheer number of people with the same problem! Please can someone explain why my voucher hasn't yet been sent to me? I don't understand why it was advertised as free voucher if these said vouchers are not being sent? Please can I just have some sort of explanation as to when my voucher is likely to be sent?

 

Thank you.

Emma Weatherhead
Community Team

Hi @EmmaW1265

 

I will look into this for you and get back to you. 

 

Regards

 

EmmaW1265
First Timer

@OCE_Arne Ok thank you.

Emma Weatherhead
Community Team

Hi @EmmaW1265

 

The Voucher will be dispatched in the next few weeks. 

 

Regards

 

EmmaW1265
First Timer

That's great, thanks @OCE_Arne 

Emma Weatherhead