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Sign up gift card

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7 REPLIES 7
Jfffc
First Timer

Hi, I signed up to talk talk with a £75 gift card offer. I have yet to receive the gift card or an email as stated when signing up 

OCE_Arne
Community Team - TT Staff

Hi @Jfffc

 

Thanks for your post. 

 

If you would like us to look into this, please can you update your community profile to include your home telephone number, we will then be able to have a look at your  account.

To do this go into 'my settings' then 'personal information' then add your details.

Thanks

 

Jfffc
First Timer

I’ve added info to my settings. Still not received anything 

Gliwmaeden2
Community Star

Until the information was added, it wouldn't be possible to follow up at all, @Jfffc.

 

Staff will reply during business hours Monday-Friday. They work from oldest to newest posts, so it can take a couple of days after the weekend to catch up. 

Gliwmaeden2, a fellow customer.
OCE_Arne
Community Team - TT Staff

Hi @Jfffc

 

Can you confirm the comparison site you used when you signed up.  This will make it easier to track.  

 

Thanks 

Jfffc
First Timer

I have no idea, it was that long ago. Sorry 😐 

OCE_Arne
Community Team - TT Staff

Ok , I will contact the people responsible to try and track your sale with the information we have. 

OCE_Arne
Community Team - TT Staff

Hi @Jfffc

 

The Voucher will be dispatched in 7-10 days. 

 

Please keep an eye on your spam/junk folder for an email from Giftcloud. 

 

Regards