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Slow fibre speed

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4 REPLIES 4
Popular Poster

xDSl

 StatusConnection TimeLink StatusStandardLine EncodingLink Encapsulation
Line 1
UP
01h25m17s
UP
VDSL2 (G_993_2_ANNEX_ B)
DMT
ATM (G_992_3_ANNEX_ K_ATM)
  Actual Rate [Kbps]Maximum Rate [Kbps]Noise Margin [dB]Attenuation [dB]Power [dBm]
Line 1
DownstreamUpstream
149993529
245893529
10.006.10
24.900.00
1.201.20
Popular Poster

xDSl

 StatusConnection TimeLink StatusStandardLine EncodingLink Encapsulation
     Line 1
     UP
     01h25m17s
     UP
     VDSL2 (G_993_2_ANNEX_ B)
     DMT
     ATM (G_992_3_ANNEX_ K_ATM)
 
       Actual Rate [Kbps]Maximum Rate [Kbps]Noise Margin [dB]Attenuation [dB]Power [dBm]
     Line 1
     DownstreamUpstream
     149993529
     245893529
     10.006.10
     24.900.00
     1.201.20
Community Team - TT Staff

Hi Dale,

 

I've run a test on the line which has detected a potential voice fault. Are you experiencing any issues with the voice service such as noise on the line or no dial tone?

 

Thanks

 

Popular Poster

Hi Michelle,

 

We dont have a telephone to test with as we only use the like for internet connection.

 

Will this voice fault cause speed issues?

 

Thanks,

 

Dale

Community Team - TT Staff

Hi Dale,


Yes voice faults can cause problems with the broadband service. Are you able to borrow a telephone for a few minutes to test with?

Chris