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Speed at 3mbps, faster fibre previously 38mbps

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Chatterbox

My faster fibre speed has deteriorated significantly this week from 38mbps down to 3mbps.

 

I'm working from home and my connection keeps dropping due to this, whilst working with large spreadsheets is impossible.

 

I have rebooted the router and checked on numerous devices both wired and wireless.

 

Is there anything that can be done?

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Community Team - TT Staff

Hi

 

Your router is in sync at 40mb down and 10mb up, no issues showing.

 

Please run a couple of wired (not WiFi) speed tests via https://myaccount.talktalk.co.uk/speed-checker/

 

Thanks  

 

Karl. 

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