I’m in the process of leaving talk talk as I was supposed to be getting speeds of 39mbs and was getting between 10-20mbs which kept dropping then going up every speed test.
However I decided to try plugging my router into a normal telephone socket (which I know is supposed to cause a drop in speeds with fibre) and I am actually getting huge improvement in my speeds. The past speed checks I have done I’ve got 30-37mbs every time.
Does anyone have any ideas why this is?
Thanks in advance, Laura
If the master socket is the true master socket - ie. the point where the phone line enters the home, then this should have a test socket within. The Fibre socket has a filter fitted and it is possible the filter could have become faulty.
If you look at the master socket does it look like the picture below :
You can usually remove the face plate and filter and connect a router with a filter directly into the test socket inside.
That socket is the usual NTE5 BT Master socket.
Just want to check something with you. If you have a home phone available, and you take the front off this socket, do the other sockets go dead - eg. No dial tone at them.