few months back i was told for £5 i could get a boost added to my account so my speed would go up form 40meg. after a long battle it turned out the boost would neevr work as 40meg is the most i can get from my exchange.
i renewed my talktalk fibre the other month for another 18 months as to be fair the service has been great. but when i renewed they said they would add a boost, i really didnt care as i knew from previous experience i wouldnt get faster speed.
can this be looked into again pleaqse?
thanks for getting back
yes please , i take it there is no extra cst as the boost was included in part of the renew process
could you also confirm the anticipated speed increase
thanks again 🙂
did you get chance to add the boost?
sorry, im a bit confused?
you are saying i was offered it and decline?
can you state/confirm what speed i can get 'if' a boost is added?
Hi, can this be looked at please...after much research on here I'm starting to believe you are advertising 'boost' when you haven't checked the exchange to see if customers can 'physically' receive greater speeds.