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Static IP addresses

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5 REPLIES 5
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First Timer

We have just upgraded to fibre and it is goiing live today. 

I am trying to set up the new router for static internal IPs only to find it does not allow this.

Static IPs are a must have for us so I contacted TT's tech support only to be told I had to raise it here where someone can authorise the replacement of this router with one that does allow Static IPs.

 

I have looked through this forum and see other people have the same problem.  What is being done to solve this?

I do not want to set up the staic IPs on the computers, I want it controlled by the router as it was on the old HG 533.

 

Please advise.

The firmware is SG4K 100011400t.

Ann
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Community Team - TT Staff

Hi annandden,

 

Can you complete your Community Profile and we'll update your firmware 


Chris

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First Timer

I have completed my profile as requested. the router is plugged in and switched on

Ann
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Community Team - TT Staff

Hi annandden,

 

Thanks, I've updated your firmware, I don't know if this will resolve the issue but please give it a try and let us know how you get on


Chris

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First Timer

Hi

Thanks for your help re static IP addresses the update appears to have resolved this issue

Ann
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Community Team - TT Staff

That's great news, thanks for letting me know 🙂

Chris