Hi, I have been using a Raspberry Pi 3 B with the WiFi hub for around 6 months without any issues. Within the last couple of weeks, the Pi has become unreachable on the network every so often.
Was there a firmware update in the last couple of weeks that could have caused this?
I can see that my router is running SG4K10002808t, but I can't see a timestamp for it.
It is worth noting that I have other static IP devices on the network which aren't having any issues. Although, it seems strange that the only way to bring the pi back online is to reboot the router.
Any suggestions would be appreciated.
Sorry for the delay. I've made a change, could you monitor the connection and let us know if there is any improvement please. How often is this currently happening at the moment?
This morning the pi was unreachable again. The Philips Hue was also unreachable.
Last night I noticed that the reserved IP addresses had been wiped from the router. Both the Pi and Hue have the IPs set on the device and were working, so I just added the Broadlink back in.
IPs for reference:
192.168.1.3 - Pi (Wired) - Unreachable
192.168.1.5 - Philips Hue (Wired) - Unreachable
192.168.1.52 - Broadlink RM (Wireless) - Reachable
192.168.1.13 - Laptop (Wireless)
Please see screenshots of the router interface and ping tests.
So I have rebooted the router and all back online. Now I have also added the hue and pi back to the reserved IP table. Not sure if this will make a difference.
Thanks for retesting this and I'm sorry to hear this. As the line test is still clear would you like us to send a replacement router for testing purposes to rule this out?