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Need help?

Still no fibre

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3 REPLIES 3
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Segmant
Team Player

Just can’t get hold of any customer support. Had no fibre connection all day now, my service page says I need to contact customer support yet can’t get through on the phone, live chat says it’s too busy.

 

im a web server tech and work from home so lose money every minute. I’ve ran a load of tests and my router is fine, my FTTC socket is fine so I need to get in touch with talktalk but can’t. 

I don’t have to pay a release fee so I’m 24 hours from going to EE. Anyone got any other way to get support?

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classic
Chat Champion

Not sure if this will help you but try this free customer service number 0800 049 7971 hope you get sorted

 

 

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martswain
Philosopher

If it's your work, get a business contract !

 

TT Home Broadband specifically prohibits business use unless it is agreed with them.

Martin
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Community Team

Hi Segmant,

 

Can you please update your community profile to include your:

 

  • TalkTalk Telephone number

We'll then look into this further. Please do not post this information on this thread Once you've updated your profile please post in your topic to confirm it's updated. 

 

Thanks