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Sudden low downstream line rate & can't complete Service status test

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1 REPLY 1
BRettie1
Conversation Starter

I recently restarted my TalkTalk router and now I experience slower speeds.

 

My current router stats are:

 

DSL synchronization status: Up
Connection status: Showtime
Upstream line rate (kbit/s): 9077
Downstream line rate (kbit/s): 29699
Maximum upstream rate (kbit/s): 9302
Maximum downstream rate (kbit/s): 40036
Upstream noise safety coefficient (dB): 6.2
Downstream noise safety coefficient (dB): 6.9
Upstream interleave depth: 1
Downstream interleave depth: 1721
Line standard: VDSL2
Upstream line attenuation (dB): 1.2
Downstream line attenuation (dB): 16.8
Upstream output power (dBm): 6.3
Downstream output power (dBm): 10.6
Channel type: Interleaved

 

I'm really disappointed in my downstream line rate. Can talktalk do anything about it? Additionally when I check my Talktalk Service status via www.talktalk.co.uk/help/servicestatus it never works.chrome_huZrxjDguq.png

Community Team

Hi

 

All line tests are clear with no obvious issues.

 

The speed estimate for your line is 20 - 38mb.  Currently the line is in sync at 29.7mb so this is within the estimated range for your line.

 

Thanks

 

Karl.