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Super Fast Boost

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Participant

Have sent you a copy of renewal for 25.95 a month for broadband and speedboost. Thanks

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Community Team - TT Staff
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Participant

Hi. Yes the other boosts are correct. Thanks for you help.

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Participant

Hi. Speed has not increased yet and do you have any update on getting the correct price applied to my account. Thanks

Community Team - TT Staff

Hi @mark17

 

Sorry for the delay we are still working on the price side of things. 

 

What speeds are you seeing at your side ? 

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Participant

Thanks for reply. Have just checked and router now syncs at 40.3. Has always been 39 before. If you could advise about price when it is sorted I would be most grateful. Thanks for your help.

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Community Team - TT Staff

Hi Mark. 

 

It looks like Package price has now been updated to £22.95 + £3 for the boost. 

 

Is the Broadband speed still an issue?

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Participant
Hi. My router syncs at 48 and download speedtest is about 44mbps. Upload speed is the same as always had which is 9mbps. Thanks for all your help.
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Community Team - TT Staff

Can you switch the router off for at least 20 mins then reboot and re-test.

 

Thanks

Emma

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