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Need help?

'Super Router' Solid red light since last night. No support!

Conversation Starter

What the hell am I supposed to do when I cant get any telephone support and I also cannot find the 'live chat' - can anyone point me in the right direction? 

Have not had internet since around midnight last night, have switched router off all night, still not working. 

AM I going to be without internet for months as talktalk are not helping anyone? Anyone know if there are any issues in the Dorset area? 

Help appreciated... 

Conversation Starter

update, found the live chat button, however it does not work, cant click on it! 


this is a nightmare, need internet for work!