I upgraded to Superfast Fibre and booked the earliest Free engineer for the 16th, but the equipment is arriving today. If I can install it myself, do I still need the engineer?
Thanks
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Got my own answer when the equipment arrived. The engineer has to bring an Openreach modern...and there was me thinking the days of modems was over. Now the boxes is just sitting there tempting me. Doh!
Hi Makman
Apologies for the delay.
Yes that's correct. If this was a standard fibre connection then you could just connect up the router yourself.
Thanks
Debbie
Thanks Debbie. Just out of interested, why does it need a modem?
Best regards.
Hi Makman
Can I check, did you order the Faster 150 fibre? This help page has some further information Your Faster 150 Fibre installation
Thanks
Debbie