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Super slow speeds

First Timer

Hi there, for the past week or so I'm only getting speeds between 1 and 5 mbps, bearing in mind I have fibre with estimated speeds of 35-40mbps.


I understand that a lot lore people are working from home etc so there's a lot more strain on the system, but I'm getting these speeds in the early hours of the morning as well. 


I'm using a wired connection and getting the same, I've reset the box multiple times, reseated the wiring and nothing helps. It's almost like the speed is being throttled... 


Any help appreciated

TalkTalk Content Team - TT Staff

Hi @Jamierees you can use our online Service Centre to test your connection and check for any issues. If all appears to be fine, these articles may be of use to you:

Fix slow broadband speeds 

Boost your Wi-Fi speed