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SuperFast Broadband with speedboost - Only 17mbs

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2 REPLIES 2
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First Timer

Hi,

Is anyone having the same problem. I have been with talktalk for years and the fastest speed I have ever got is 15-17mbs.

I recently signed up to superfast fibre with the speed boost (told I would get a minimum speed of 37-39mbs for my area) but it made no difference.

I have complained twice in the last year and have gone thru the process of all their technical checks, only solution they came up with then was sending an engineer which I would have to pay for!

Anyone having similar problems?

Highlighted
Community Team - TT Staff

Hi,

 

Can you please add your home phone number to your Community Profile so I can locate your details.

 

If unsure of your number, simply dial 17070 from your land line phone and this will confirm the number for you.

 

Please reply when this has been updated.

 

Thanks

 

Karl. 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


STAY HOME      -      PROTECT THE NHS      -      SAVE LIVES

Highlighted
Community Team - TT Staff

Hi DeanH

 

Do you still have an issue with the service ?

 

Do you require our assistance ?

 

Thanks

 

Karl. 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


STAY HOME      -      PROTECT THE NHS      -      SAVE LIVES