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Switching from broadband to faster fibre

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3 REPLIES 3
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Team Player

I currently have talktalk broadband and have upgraded to faster fibre. My go live date is tomorrow (29th Jan). Do I need to do anything? My broadband router is already set up obviously, will the fibre work with the same router? I haven't been sent a new one so assume it will be fine?

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Community Star

You shouldn't have to do anything unless your router is not fibre compatible, you do not say which router that you have, the following are compatible with both ADSL & Fibre:-

 

HG635

HG633

DSL-3782

Wi-Fi Hub.

Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please mark it as the Best Answer.
OCE's and Community Stars - Who are they? 

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Team Player
Thank you. I've just looked and it's the HG633. Do I just leave it all set up as it is?
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Community Star

Yes that is fine, when you go live, it will automatically detect that it is now connected to fibre.

Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please mark it as the Best Answer.
OCE's and Community Stars - Who are they?