I finally took the plunge and upgraded from TalkTalk Broadband to Faster Fibre. Since I haven't upgraded since 2005, I didn't know that I would be switching to TalkTalk for my landline provider and that my BT landline contract would be terminated. I did a live chat with TalkTalk who said they don't offer broadband-only packages anymore and that I wouldn't be able to keep my BT landline. I hope you can answer a few questions:
Will I keep my BT phone number?
Do all Fibre providers require that you switch to their landline?
Could I have chosen a different ISP that would have let me keep my BT landline? (aside from BT of course!)
Does anyone know if TalkTalk is more expensive for calls?
I'm obviously knew to Fibre upgrades and didn't know this would be an issue.
Any help greatly appreciated.
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Just to confirm Once you place the order we will take over the number so you will keep it
Most companies provide package only deals
As FritzCT has said If you add the calls boost (currently £6 per month) calls to mobile and landlines are free for upto 60 minutes per call.
Hope that helps
Thanks for your reply! It's great to have reassurance I will keep my landline number. I was completely out of the loop about packages requiring you to switch landlines - I haven't upgraded since 2005! And I will indeed add the unlimited calls boost to my account.
Thanks so much for your input.