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TT Hub queries - DNS Binding Protection + connection speed

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Community Team

Hi tman1973,

 

Thanks for the bump

 

Sync speed is 60.1Mbps, DLM hasn't changed your profile since the 10th, could you run a few wired speed tests at least 10 minutes apart on the My Account speed checker 

 

Thanks

Chris

 

 

 

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tman1973
Wizz Kid

Hi Chris

 

I'm doing the speed tests tonight as requested - seem to be getting the same via My Account as I have direct through Ookla's SpeedTest. Assume you'll have direct access to these?

 

I also noticed that the system is telling me / confirming that we are below estimated / guaranteed (interesting have both of these words in the same sentence?) line speed - although it seems to be reporting slightly higher 'actual' recent speed than we have. 

 

Screenshot 2020-02-13 at 18.36.03.png

 

cheers for your help

 

Best wishes

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Community Team

Hi tman1973, I've raised a fault ticket for you. If you don't hear back in 3 working days please post back and we can chase it for you.

 

Ady

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tman1973
Wizz Kid

Hi Andy

 

Thanks for that. Can I get the router out of the test socket yet, or does it need to stay for the fault ticket? Phones are out in the house while that is the setup.

 

cheers