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TalkTalk router stops displaying logs after 31st Dec 2018

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3 REPLIES 3
jerry71
Popular Poster

I recently received a firmware update on my TalkTalk router and I've noticed when checking the router logs the most recent logs only display up to 23:58 on 31.12.2018.

No logs for 2019 are shown.

 

Router: Sagemcom Fast 5364

Firmware: SG4K10001E00t

 

Most recent "First" log page:

log1.jpg

 

Bottom of page:

log2.jpg

 

 

Oldest "Last" log page:

log3.jpg

 

I've noticed that the number of pages on the log is increasing daily (it's currently 352 pages) so new logs are being added it's just they aren't being displayed chronologically as the most recent logs. It is possible to have this corrected?

 

Thank you.

Community Team

Hi jerry71,

 

I've contacted our Products Team now and I'll let you know as soon as I know more.

 

Thanks

 

Highlighted
nmcl2001
Popular Poster

Was there ever a resolution to this? Seems like I'm having the same issue ... https://community.talktalk.co.uk/t5/Fibre-Broadband/Router-stopped-logging-just-before-midnight-on-J...

Community Team

Hi nmcl2001,

 

I'll reply on your thread

 

Chris