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Talktalk HG633 Modem/Router Certificate Error

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8 REPLIES 8
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surfrockuk
Chatterbox

Hello!

 

I've been trying to set up an IP camera using port forwarding and DYNDNS through Talktalk HG633 modem router.

 

The problem is when I try to attach to the HG633 router web interface using its external IP address I get a certificate error :

 

"This Site Is Not Secure - Certificate Error"

 

I then have to manually click through to make it proceed but this effectively stops any attempt at port forwarding.  This works fine on another router I have tried.  Any idea if this can be fixed by Firmware Update or any another route?

 

SurfrockUK - Re Shoeing Rural Broadband
KeithFrench
Community Star

This is down to how strict your browser is at dealing with HTTP, all TalkTalk routers use this rather than HTTPS. I do agree is this day & age they should use HTTPS, but they don't.

Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please mark it as the Best Answer.
OCE's and Community Stars - Who are they? 

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surfrockuk
Chatterbox

Thanks Keith 🙂

 

Yes I initially thought this was due to Chrome browser changing to HTTPS but I tried this with a Lynksys x6200 yesterday and didnt get the certificate error using the same browser on HTTP.  It worked fine with the IP camera port forward too. 

 

I can only deduce the HG633 is at fault.

 

hg633Not Private.JPG

SurfrockUK - Re Shoeing Rural Broadband
Highlighted
surfrockuk
Chatterbox

Is there a firmware upgrade available?  Here is my current firmware version...

 

hg633 firmware.JPG

SurfrockUK - Re Shoeing Rural Broadband
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ferguson
Community Star

That is the latest version.

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surfrockuk
Chatterbox

OK, Cheers Keith.

 

Would it be possible to get a Sagem router from Talktalk?

 

The router is made by Sagemcom and called the FAST 5364. 

SurfrockUK - Re Shoeing Rural Broadband
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KeithFrench
Community Star

Not unless you pay for it. I can manage & setup port forwarding without any issue using Chrome in Windows 10, there is nothing wrong with the router, as I said they all work http only, not https.

Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please mark it as the Best Answer.
OCE's and Community Stars - Who are they? 

Highlighted
surfrockuk
Chatterbox

I know what you are saying but this works fine on a different router.

 

I'd be happy to pay for a Sagemcom upgrade.  How would I contact a Talktalk member to organise that?

 

SurfrockUK - Re Shoeing Rural Broadband
Highlighted
KeithFrench
Community Star

It still only works via http as all other TT router's.

Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please mark it as the Best Answer.
OCE's and Community Stars - Who are they?