My phone and PC are on the same Wi-Fi network but they won't connect If both of your devices are using the same Wi-Fi network but you still see an error message, this could be caused by a setting on your router. Many routers have a Wireless isolation feature that allow you to lock down the network. If this Wireless Isolation (or AP Isolation) is enabled, then all devices connected to the Wi-Fi network will be blocked from communicating with other. To disable Wireless/AP Isolation: On most routers look for the Wireless > Advanced Wireless Setting, and uncheck/toggle AP Isolation.
I'm unable to find this option anywhere in the router settings.
If you could be of an assistance, this would be much appreciated.
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