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Transferring my broadband to a new house

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2 REPLIES 2
First Timer

Hi

I'm moving to a new home and would like to take my broadband with me. The problem I have is the new house already has internet there, which  has a really bad internet speed and the owner won't upgrade or cancel. So would it be possible to have both,  mine and the owners broadband in the same house and I just unplug the owners.

Community Star

It is possible to have more than one line in a house with the same or another supplier. 

 

However the second line would have to be installed etc. You need to check first with the current owner - check Ts&Cs of your contract with them for what is allowed. 

Gliwmaeden2
Community Team - TT Staff

Hi David James

 

Have you contacted our Home Move Team? Home move