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Turn off scam protection

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1 REPLY 1
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First Timer

Please can someone tell me how to do this?    I cant work from home because of it. 

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Community Star

Hi @JuliaJ 

 

Scam Protection is part of HomeSafe. The Homesafe settings can now be managed yourself, from within MyAccount, please follow the below steps to disable scam protection on your line:



1. Log into MyAccount
2. Select My Services
3. Select View HomeSafe settings
4. Go to the Scam Protection section
5. Select OFF and confirm when you see the pop up window

Thanks

Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please mark it as the Best Answer.
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