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Unable to Access Social Media

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2 REPLIES 2
BigglesHorn
First Timer

Joined TalkTalk about two weeks ago, and over the last few days I have been able to access any form of social media, e.g. facebook, twitter, etc. It also won't let us download documents from certain websites as well. 

 

This is an issue across all our devices, i.e. PC, mobile phone, etc.

 

Please can you advice how to resolve this issue

FritzCT
Wise Owl

Check your Homesafe settings in My Account-My Services.

 

Kidsafe can sometimes be active by default.

 

Fritz

OCE_Chris
Community Team - TT Staff

Hi BigglesHorn,

 

How are you getting on, have you checked your HomeSafe settings and Fritz suggested?

Chris