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Undelivered router - Live tomorrow.

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1 REPLY 1
First Timer

Hi there, 

I’m due to go Live tomorrow for Faster Fibre.

My order status says it’s too early to send my router (which from my understanding it needs to be sent today to even arrive tomorrow?) and I haven’t even received my welcome pack. I don’t have another router so if I manage to go live tomorrow, I don’t have a backup to use the connection. 

My details are up to date in my community profile. 

Can someone look into this please?

 

Many thanks,

 

Jack.

Jack Kaarlo
Community Team - TT Staff

Hi Jack,

 

I've just posted on your other topic so I'll close this thread to avoid confusion.

 

Thanks