cancel
Showing results for 
would you rather see results for 
Did you mean: 
Need help?

Up to 76Mbps Fibre is only syncing at 40.8Mbps when it was once at 60+Mbps

Reply
Community Team

Hi HawksEyes

 

Thanks for your reply.

 

As the line tests are not detecting any faults then we can request an Openreach engineer visit but we can't guarantee that the engineer will increase the speed any further if it's within the predicted range.

 

Possible engineer charges may be applied if the engineer is unable to detect any faults and advises that the speed is ok.

 

Thanks

 

Debbie