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Up to 76Mbps Fibre is only syncing at 40.8Mbps when it was once at 60+Mbps

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Community Team - TT Staff

Hi HawksEyes

 

Thanks for your reply.

 

As the line tests are not detecting any faults then we can request an Openreach engineer visit but we can't guarantee that the engineer will increase the speed any further if it's within the predicted range.

 

Possible engineer charges may be applied if the engineer is unable to detect any faults and advises that the speed is ok.

 

Thanks

 

Debbie

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Wizz Kid

An update to what has happened. I gave up with TalkTalk for now, have switched to Vodafone (as they guarantee min 55mbps or 15% discount) and without any engineer visits the current sync speed is 57mbps.

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Community Star

Sorry to see you go, enjoy your new ISP

I don't work here and all my opinions are my own.