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Upgrade to fibre 65 but no change in download speed

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3 REPLIES 3
DenDenTho
Chatterbox

Good morning

 

My upgrade to Fibre 65 went live at midnight on 27 April but internet speed remains terrible at 5-7 (slighter better than nothing).

 

Can you let me know if this is usual to start with?  There are no line faults and I did turn off the router for 30 minutes last night as recommended by some of the replies on similar posts but there's no difference in speed this morning.

 

 

OCE_Chris
Community Team - TT Staff

Hi DenDenTho,

 

I've sent you a PM to confirm some details so that we can discuss the issue further 


Thanks

Chris

OCE_Chris
Community Team - TT Staff

Hi DenDenTho,,

 

Thanks for answering the security questions, I've sent you a PM requesting a little more information 


Chris

OCE_Chris
Community Team - TT Staff

Hi DenDenTho,

 

Thanks for answering the security questions, I've sent you a PM

Chris