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Need help?

Upgraded to faster fibre - how long to get faster speeds?

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First Timer

We upgraded to faster fibre 4-days ago and our account was updated immediately but our speed are still at 6-7mb, when it is claimed they will be a minimum 24.7mb? Any help appreciated

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Community Team - TT Staff

Hi,

Can you please update your community profile to include your:

  • Name
  • Telephone number
  • Alternative contact number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated. 

Thanks