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Upload speed halved in past few days

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1 REPLY 1
Jaminist
Popular Poster

For some reason my upload speed has more than halved in the past few days. As someone who uses the cloud a lot and uploading to you tube, this has a huge impact. I've been getting 20mbps pretty constantly since I joined and since Monday I've only been getting 9mbps. Download speed is fine at a stable 73mbps.

I've rebooted the hub, swapped the microfilter and disconnected every other device on the line and nothing seems to help. I even did a speed test at 2am and it was the same so it isn't like a massive amount of people using it at the same time.

Is there anything else I can do?

Jaminist Layout Designer
OCE_Michelle
Community Team - TT Staff

Hi Jaminist,

 

I've run a test on the line which has detected a potential voice fault. Are you experiencing any issues with the voice service such as noise on the line or no dial tone?

 

Thanks